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MagnaNet Network
MagnaNet Network

Tag: customer

Digital Transformation & Strategy

Salesforce Clarifies Headless 360 Strategy Amid Customer Confusion and the Rise of the Agentic Enterprise

Diana Tiara Lestari, May 28, 2026

During its most recent post-earnings analyst call, Salesforce leadership addressed a growing wave of confusion…

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Digital Transformation & Strategy

EasyJet Integrates Artificial Intelligence and Digital Transformation to Optimize Flight Operations and Customer Experience

Diana Tiara Lestari, May 27, 2026

The European low-cost carrier easyJet has officially inaugurated its new AI-Integrated Control Center (ICC) in…

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Network Infrastructure & 5G

Samsung Dethrones Apple in U.S. Smartphone Customer Satisfaction, Marking a Significant Shift in the Tech Landscape

Nanda Ismailia, May 23, 2026

For the first time in over a decade, Apple has relinquished its long-held crown in…

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Digital Transformation & Strategy

HubSpot Shifts to Outcome-Based Pricing Model to Accelerate Enterprise AI Adoption and Drive Customer Value

Diana Tiara Lestari, May 9, 2026

The enterprise technology landscape is currently undergoing a fundamental transformation as software-as-a-service (SaaS) providers grapple…

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Digital Transformation & Strategy

ServiceNow Knowledge 2026 Showcases the Practical Evolution of the Autonomous Enterprise Through Global Customer Success Stories

Diana Tiara Lestari, May 7, 2026

The annual ServiceNow Knowledge 2026 conference in Las Vegas has positioned itself as a pivotal…

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Digital Transformation & Strategy

Adobe Launches CX Enterprise and Agentic AI Co-Worker to Automate End-to-End Customer Experience Workflows

Diana Tiara Lestari, April 20, 2026

Adobe has officially unveiled CX Enterprise, a comprehensive agentic platform designed to provide end-to-end automation…

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Network Infrastructure & 5G

Movistar Implements Major Free UHD Decoder Upgrade Program for Enhanced Customer Experience and Service Modernization

Nanda Ismailia, April 2, 2026

Movistar, a leading telecommunications provider in Spain, has initiated a significant, complimentary upgrade program aimed…

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Digital Transformation & Strategy

TruGreen and Qualtrics Deploy Agentic AI to Bridge the Customer Experience Insight Gap Through Automated Education and Real-Time Service Recovery

Diana Tiara Lestari, March 23, 2026

The landscape of customer experience (CX) management is undergoing a fundamental transformation as enterprise organizations…

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