The annual Workday Elevate conference in New York City served as a pivotal forum for…
Tag: experimentation
Digital Transformation & Strategy
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The State of AI in Customer Experience 2026 Navigating the Shift from Experimentation to Execution Amidst Data Fragmentation and Workforce Realignment
The mid-year point of 2026 marks a significant inflection point for the global customer service…
Digital Transformation & Strategy
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What I’d say to me back then – Adobe’s Lily Chiu-Watson on how blurry role definitions and AI experimentation will boost women in tech
Lily Chiu-Watson, currently serving as the Senior Director of Product Marketing at Adobe, represents a…
